Returns & Exchanges
At GRASSMEN, we want you to be fully satisfied with your gear; if an item isn't right, you can return it within 30 days of receipt for a refund or exchange. Items must be in their original, unworn condition with all tags attached to qualify for processing.
Complete the Return Form
Locate the returns form included in your original package or download a fresh copy from our website to specify your reason for return.
Securely Package Your Items
Place the items and the completed form into the original mailing bag or a suitable alternative, ensuring the package is sealed and secure.
Ship to GRASSMEN HQ
Send your parcel using a tracked courier service to our warehouse address; please retain your proof of postage until your return is confirmed.
Processing and Refund
Once our team inspects your return, we will process your refund or dispatch your exchange item within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing