Frequently Asked Questions
Everything you need to know about shopping with GRASSMEN
How long does shipping take for my order?
Standard UK and Ireland delivery typically takes 3-5 business days. International shipping times vary by location but usually arrive within 7-14 business days.
What is your return policy?
We offer a 28-day return policy. Items must be in their original, unworn condition with tags attached to be eligible for a full refund or exchange.
Can I track my delivery?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your parcel's progress.
Do you offer international shipping?
Yes, we ship our premium workwear and merchandise worldwide. Shipping costs and delivery times will be calculated at the checkout based on your destination.
How should I care for my GRASSMEN apparel?
To ensure longevity, we recommend washing our garments at 30 degrees Celsius, washing inside out, and avoiding the use of a tumble dryer.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure payments via PayPal and Apple Pay.